Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.
Name of the post : Specialist
Responsibilities
The focus of the Support Specialist’s role is to drive and close Microsoft Enterprise Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption. The Support Specialist leverages Microsoft’s unique expertise, including direct access to product teams, to help customers use their Microsoft investments as productively as possible.
Plan & Execute as One Microsoft to Enable Customer Outcomes - working closely with the Account Executive & account team to ensure a positive 'One Microsoft' customer experience
Close Deals Through Effective Deal Team Orchestration - owning Microsoft Support sales opportunities end to end, leveraging appropriate account & pre-sales roles to bring the best resources to ensure customer satisfaction & deal success
Meet or Exceed Revenue Targets, Maintaining Sales Hygiene & Deal Excellence - executing discipline in lead management, opportunity qualification, close planning, pipeline hygiene, forecasting & deal commitment
Experience and Skills
Proven sales success and expertise in selling Support solutions
Track record of consistently meeting or exceeding sales targets
Demonstrable sales excellence discipline
Executes recognized sales methods, processes and tools
Sales and business background, with 5+ years of technology-related experience
Bachelor’s degree with exposure to Information Technology (or equivalent)
Benefits
_ Industry leading health care
- Saving and investments
- Giving programs
- Educational Resources
- Maternity and Paternity leave
- Oppurtunities to network and connect
- Discounts on producta and services
