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Multiple Myntra careers in India - Latest update

Multiple Myntra careers in India - Latest update

Myntra is India's leading fashion and lifestyle destination with over 3000+ leading national & International brands along with our amazing collection of in-house brands, offering shoppers the latest in fashion and lifestyle space. 

1. Instructional Designer

Responsibilities 

  • Work with key stakeholders and subject matter experts to perform training needs analysis
  • Create engaging learning activities and compelling course content
  • Design and develop detailed storyboards
  • Review process documents/SOPs and provide insights and suggestions to creators to ensure that all critical and relevant information is included and clearly defined
  • Design instructor-led courses, online programs, web-based learning aids or products, and other programs as needed
  • Develop soft skills content using innovative teaching techniques & tools like case studies, audios/videos components, role plays, activities/workshops, projects, evaluation methods, etc.
  • Create and administer quizzes based on the training imparted to check learner comprehension
  • Present content in a creative manner that makes the learning process simple and easy for the trainees
  • Apply different instructional methodologies/theories to drive learning and enhanced retention thereby achieving training objectives
  • Host and manage training content on the LMS
  • Periodically refresh the training content to stay up-to-date on the latest policies and processes
  • Monitor the effectiveness of the training program during the pilot and implement changes based on impact and user feedback to ensure continual improvement
  • Stay updated on all emerging instructional technologies and make recommendations about when to adopt certain systems to continue to offer the best learning experience possible

2. Senior Officer - Design

Roles and Responsibilities

  • Ability to conceptualize design ideas based on market opportunities & customer needs with real time and futuristic trend analysis & forecasting abilities
  • In depth understanding of technical aspects of product development – Fabrics, patterns, trends, styling and construction, etc. - in Women’s Ethnic Wear
  • Creating sketches based on seasonal concepts and rendering the same with appropriate color/prints
  • Maintaining line sheets for seasonal range plans
  • Responsible for creating detailed techpacks that illustrate design and construction details with high accuracy
  • Collaborate with Buying and Sourcing teams for effective design development
  • Conduct fitting sessions in collaboration with Tech team
  • Fabric/print/surface design follow up and approvals
  • Execute timely on seasonal calendar deadlines
  • Contributing well researched ideas to support catalog and marketing for the brand.

Qualifications & Experience

  • 1-3 years’ experience and Grad/Post-grad from NIFT/FMS
  • Demonstrates high level aesthetics and creative ability with a strong understanding of Active lifestyle and Ethnic culture.
  • Well rounded experience in Womenswear design specific to Ethnic category.
  • Strong organisational skills and highly detail-oriented
  • Strong interpersonal, communication and presentation skills - verbal. written and visual
  • Ability to manage multiple deadlines and calendars
  • Ability to handle work independently with minimal supervision
  • Ability to influence multiple stakeholders and engage with senior leadership
  • High proficiency in Adobe Illustrator and Photoshop

3. Communication Coach

Responsibilities 

  • Need to build /evaluate our competency framework for our voice channels which include escalation desk and inbound.
  • Build an evaluation framework to map the current competency of our escalation supervisors and inbound agents against the standard competency.
  • Build training and coaching plan and execute the same to help our escalation supervisors and inbound agent move from where they are to when they are expected to be.
  • Conduct periodic 'training need analysis & identification' on skill opportunities based on the data and inference shared by our quality team.
  • Execute the training & coaching solutions on the areas of opportunity identified through classroom training or one on one coaching sessions. 
  • Should have the expertise to build training & coaching solutions to upskill our supervisors & agents on skills like empathy, mindfulness, listening, patience, resilience, persuasive skill, critical thinking, assertiveness etc. 
  • Monitor calls periodically to evaluate the progress of the supervisors and agents.
  • Liaison with HR and hiring teams to set expectations on the required threshold on skills while hiring and suggest method & tools for evaluating the same. 
  • Collaborate with stakeholders and drive partners in executing the training solutions.

Required Skills

  • Bachelors or Masters Degree in any discipline.
  • Degree /Masters in English communications will be an added advantage. 
  • Excellent verbal and written communication skills in English
  • Excellent verbal communication skill in Hindi 
  • Experience in leading activities for a change in ways of working.
  • Experience in delivering classroom / virtual training and coaching session on soft-skills 
  • Experience in training and coaching customer service executives and escalation supervisors on soft skills will be an added advantage.
  • Ability to lead and influence others. 
  • Should have basic excel skill and should be good at making PPTs. 
  • Certifications in soft skill training & instructional designing will be an added advantage.

4. Contract - Creative( UI/Visual Designer)

Roles & Responsibility

  • Understand creative briefs from managers and transform them into design ideas / concepts
  • Follow the Myntra visual / design language to extend ideas across consumer touch points
  • Actively contribute to ideation sessions and improve / extend ideas into effective communication
  • Develop innovative designs for internal documents, emailers and illustrations as well as support any internal communication / branding initiatives.

Requirements

  • 2-3 years of experience across graphic design and illustration
  • Prior experience in digital communication at creative agencies, online first brands, e-commerce industry, etc.
  • Well versed in basic graphic design software - Adobe Photoshop, Adobe Illustrator etc.
  • Good communication skills.

5. Associate- Image Editing (Project Boost)

Responsibilities 

  • Quality report calculation and management of editing teams
  • Tracking month-on-month progress/dip and identifying issues/training needs
  • Identify problems in the editing process, hampering issues and collaborating with VQC to correct the same
  • There should be 2% incremental improvement in the FTP for the allocated Team.
  • Conduct FTP meetings along with VQC’s and provide feedback to the team.
  • FTP for OS, Ensuring all OS vendors are aware of editing techniques and expectations and FTP is>97%
  • Training and developing of all OS vendors to align with our editing standards
  • Track the overall outflow & Inflow and manage the Image Receiving TAT within the agreed Levels.
  • Improvising on current guidelines and reducing colour correction return.
  • Taking up projects to improve imagery and imagery related issues/processes, and improving productivity
  • Proactive in suggesting changes and highlighting issues and coming up with solutions: Actual impact of projects
  • Understands the BU and align priorities for his/her team, and how own role impacts the team’s goals and outcomes.
  • Mentoring editing team on new benchmarks.
  • Train and monitor low performing editors.
  • Coordinate with VQCs & other stakeholders on quality check of editing.

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