GDIS, a leading customer-centric organization, is currently seeking qualified candidates for the role of Customer Care Executive. This position offers an exciting opportunity to join our dedicated team and make a meaningful impact in the world of customer service.
The ideal candidate should possess excellent verbal and written communication skills, demonstrating proficiency in reading, writing, and comprehending the English language. A key responsibility of the role involves direct interaction with clients through both email and phone communication, necessitating strong interpersonal skills and a customer-focused approach.
In this role, the Customer Care Executive will be expected to identify and assess client needs, working diligently to achieve their desired goals. The successful candidate will bring proven customer support and administrative skills, while also showcasing the ability to multitask, prioritize, and manage time effectively in a dynamic work environment.
Proficiency in MS Office applications, word processing, transcription, email etiquette, and internet research is required. Providing accurate and comprehensive information to clients through the adept use of appropriate tools is crucial to ensuring customer satisfaction.
The position operates during US Shift hours. Candidates should hold at least a bachelor's degree, with preference given to those with prior experience and a strong command of the English language. Exceptional interpersonal and communication skills are essential, and candidates must be willing to work night shifts.
Interested candidates are invited to apply with their recent CV, last CTC, expected CTC, and notice period to careers.gdis@gmail.com, using Job code GDS/201/297 in the email subject line. Please note that applications without the correct job code will not be considered.
Join GDIS in delivering exceptional customer experiences while advancing your career in customer care. Don't miss out on this opportunity to be a part of our dynamic team! Apply now by sending an email to the below given address.
Last Date: 18/08/2023
Contact email: careers.gdis@gmail.com
